Our Customer Service is open from 08 a.m. to 6 p.m. from Monday to Friday. Should you need to contact us, you can call us at +39 336 540212 or write an e-mail to firstname.lastname@example.org.
PLACE AN ORDER
An order is completed when the customer will receive a copy of its acceptance by email. The customer is required to verify the accuracy of the ordered products and to communicate any mistakes.
Clients who need the invoice must be requested it in the form while filling the order.
PRICES AND AVAILABILITY
Prices are expressed in Euro and are valid only for Italy. They are also inclusive of VAT and packaging.
The shipment of goods is done with Delta Logistica courier. We do not guarantee the shipping time, which may vary depending on time or reasons not dependent upon us. Transport costs may vary depending on the total weight of the goods purchased, as indicated in the following table.
WARRANTY OF SHIPMENT
We take full responsibility of the your order shipping and its safety. The ordered products are delivered to the address specified during the registration. Deliveries are made from Monday to Friday except holidays. We recommend to indicate in the appropriate field of the form any special needs (days, times etc …) in the order form. In the order form you can also specify a different delivery address than the recording. In this way goods will be delivered directly to those who you intend to send a present.
If the product is not withdrawn in quick times, storage costs will be charged to the customer.
RULES OF PAYMENT
To pay the products you can choose in absolute tranquillity, at the time of the purchase, the method that best suit you among the following ways:
- Credit card
- Advance payment by bank transfer
(VISA – MASTERCARD – VISA ELECTRON – CARTA SI – AMERICAN EXPRESS – DINERS-DISCOVER)
For payments with credit card, Bressan Company relies on the safe Pay Pal circuit that ensures data confidentiality, security and efficiency of transactions. Data is entered directly on the server SSL3 (Secure Socket Layer) at 128-bit encryption (the maximum length commercially available), currently the highest safety standards. Nobody, not even the Azienda Agricola Bressan can become aware of the credit card codes used by its customers.
PayPal, an eBay company, enables anyone with an e-mail address to send and receive payments online in an easy, fast and secure way. The registration service and the sending money is free and you can make instant securely payments with your credit card. No one can become aware of the PayPal codes used the customers.
The activation of the PayPal account is simple and can be performed in few minutes. PayPal automatically encrypts your confidential information using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128 bits (the maximum length commercially available).
For information and registration: http://www.paypal.it/it
PAYMENT IN ADVANCE BY BANK TRANSFER
You can make the transfer with the following bank details:
Bank: Banca Popolare del Lazio
Beneficiary: Simona Bressan
To speed up the order fulfilment operations you can send us via email a copy of the receipt to email@example.com.
We remind you that the non-payment or the non-receipt of the payment confirmation will not allow us to carry on successful the order.
Keep in mind: You can pay the total amount on line through the home banking service offered by different banks, so ask your bank branch.
RIGHT OF WITHDRAWAL
There is a right of withdrawal for the consumer in accordance with Directive 2011/83 / EU and of the subsequent Legislative Decree 21/2014 for online purchases and for all other contracts concluded at a distance: the consumer may cancel the order within 14 days from the goods delivery. Within 14 days, the consumer can terminate the contract without giving any reason and without pay any penalty.
Recess must be communicated to Azienda Agricola Bressan by registered letter with return receipt to Strada Astura, 24-04100 Borgo Sabotino, Latina (LT) or by e-mail to firstname.lastname@example.org. No recess will be taken under considered if made to addresses or e-mail other than those mentioned above.
The costs for the return of the goods are always borne by the consumer; Azienda Agricola Bressan will refund, within the terms provided by the Directive 2011/83 / EU and the subsequent Legislative Decree no. 21/2014 (14 days), the sums paid by the purchaser for the products purchase including the shipping charges in the event that the consumer has paid them during purchase. In no case recesses, will be accepted unless previously agreed or returns in freight collect (with expenses borne by the Azienda Agricola Bressan) even if sent to our address.
Goods must not show signs of wear or damage or omissions.
The absence of just one of the conditions listed above results in the loss of the right concerned and the consequent right to repayment.
For any disputes arising from the application of this decree the territorial courts is the place of residence or domicile of the consumer, if located within the Italian territory.
COMPLAINTS AND RETURNS
Even if careful controlled the receipt of a defective item can happen; in this case you can send an e-mail to email@example.com or call the number +39 366 540212 and we will immediately fix the problem.
Returns must be sent to Azienda Agricola Bressan, Strada Astura, 24 – 04100 Borgo Sabotino, Latina (LT) and anticipated by telephone to the number +39 366 540212. The Return costs are always charged to the customer, the returns in freight collect (with expenses borne by the Company Bressan) will not be accepted and will be returned to the sender.
Children under 18 years old are not permitted, except under the supervision of an adult family member, to formulate and transmit orders via on-line form.